background


PRIVACY POLICY

This privacy policy sets out how “True Austin Living Group” uses and protects any information that you give “True Austin Living Group” when you use this website. “True Austin Living Group” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. “True Austin Living Group” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/2018.


For Everyone, Especially Our Canadian Friends

(CASL) If you wish to register on this website you are giving expressed consent for us to email, call and text message you. If you do not wish for this type of communication, please do not register.


What We Collect

We collect all information from our sign-up process. This information is disclosed during the sign-up process and can include, name, email, city, state, gender, birthday, picture, website and IP location.


What We Do With The Information

We use this information to pass along to one of our internal "True Austin Living Group" agents to help you find a property. You will be contacted by email, text or phone using this information. We will never sell your information.


Internal Record Keeping

We may use the information to improve our products and services. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests. We will never sell your information.


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Do We Disclose Any Information To Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.


Links To Other Websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their account and going to the ‘Edit Contact’ page.


Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.


Your Consent

By using our site, you consent to our privacy policy.


Controlling Your Personal Information

If you wish to opt out of contact, you can click on the unsubscribe link on the bottom of any email correspondence. If you wish to opt out of phone calls, please email [email protected]

Image

THE TRUE AUSTIN LIVING MOBILE APP

Take your search on the go

WHAT OUR CLIENTS ARE SAYING

Where do I start?! Trinity Gonzales helped us sell our old house AND buy a new one and let me say she was AMAZING thru the entire process! She was ALWAYS very quick to respond to all of my questions, even the ones I asked multiple times. And it didn’t matter if it was morning, noon or night! Trinity is not a pushy realtor like I’ve seen others can be, she’s very informative and explains every step of the way. Trinity always gave her honest opinion and left the final decision to us. I feel like we’ve gained a friend thru this process and I’m so thankful that Trinity was there to make this a not so stressful & fun experience. I plan on referring anyone and everyone that mentions they are buying or selling. In fact, I have her business cards in my wallet! If you are looking for the best realtor, go with Trinity! She won’t let you down and you’ll enjoy your buying/selling experience!
CB
Rave Reviews